Client Satisfaction Survey – Maile Bryant & Pete Castro

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Pete Castro Maile Bryant
Your Name
Your Email
Please rate your level of agreement with these statements; 10=Strongly Agree, 1="Strongly Disagree
We delivered on what we promised.
1 2 3 4 5 6 7 8 9 10
We were accessible when you needed to contact us.
1 2 3 4 5 6 7 8 9 10
We listened.
1 2 3 4 5 6 7 8 9 10
You are willing to recommend us to others.
1 2 3 4 5 6 7 8 9 10
You would use us again if you needed an agent.
1 2 3 4 5 6 7 8 9 10
If you were in charge of our business, what's one thing you'd change? What are areas we can improve upon?
What did we do well? Could you explain the unique value that we brought to the transaction? (Better yet, if appropriate, would you be willing to find a few minutes to put your thoughts in writing on your letterhead?)
The most difficult task we have in this business is replacing clients such as yourself. Do you know anyone interested in buying, selling, or investing in real estate?
May we include your comments in our marketing materials?
Yes No
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